Reliability in Alarm Monitoring
Fast and dependable alarm response is a priority when choosing your alarm monitoring company. At Parker Security Services our average response time is just under 20 seconds from the time the alarm signal transmits until the first call goes out in response to an alarm signal.
For over 35 years our UL-Listed monitoring station has been an industry leader in technology and service. Our local Central Station (Lewisville, TX) is supported by a network of five additional load-sharing stations throughout the country in geo-diverse locations. If local conditions (ice storms, tornadoes, etc.) affect our local central station, one of our other locations will be able to continue to deliver fast and professional service by over-staffing our other load-sharing centers. While local conditions usually increase the response times at other monitoring companies, we have proven time and time again that our multiple locations and staffing strategy work by consistently outperforming our average response time! That is a level of reliability that other monitoring companies just don't have.
In addition to our superior technology, our professional dispatchers go through a rigorous training program insuring a personal, efficient, professional response to your alarm signal. Our training programs are continually refined to ensure that we only hire and retain the very best people to serve you.